Terms of Service

Last updated: September 8, 2026 · Applies to Firmitas website design and development services and the client portal

These Terms of Service ("Terms") govern the website design and development services provided by Firmitas ("Firmitas", "we", "us") and the use of the client portal at firmitas.studio/portal (the "Portal") by its clients ("you"). Each written quote or proposal we issue (a "Quote") forms part of the agreement between you and us. Where a Quote addresses a subject differently from these Terms, the Quote takes precedence.

1. Services

Firmitas designs and develops websites for the fixed price stated in the Quote. The Quote specifies the scope of work, deliverables, and timelines. Work outside the stated scope is quoted separately and begins only after your written approval.

2. Quotes and payment

• Prices are fixed as stated in the Quote.
• A deposit, in the amount stated in the Quote, is required before work begins and secures the project schedule.
• The remaining balance is payable before the final deliverables are provided.
• Payments are processed by Whop, Inc. as our payment processor. We do not receive or store your payment card details.
• Quoted prices exclude applicable taxes unless the Quote states otherwise.

3. Client responsibilities

• You provide the content, materials, and account access required for the project within a reasonable time. Timelines extend correspondingly where materials are delayed.
• You represent that materials you supply do not infringe the rights of any third party and that you have the right to use them.
• You are responsible for maintaining the confidentiality of your Portal credentials and for activity under your account.

4. Revisions and approval

Each project includes up to three (3) rounds of revisions unless the Quote states otherwise. We request your approval at the design stage and before launch. Changes requested after approval, or beyond the included rounds, are quoted separately.

5. Delivery and handover

The final deliverables are provided upon receipt of full payment. On handover, the website code and the accounts identified in the Quote (domain, hosting, email) are transferred to your control.

6. Intellectual property

Upon full payment, you own the final website and its code as delivered. Firmitas retains ownership of its pre-existing tooling, processes, and components not specific to your project.

7. Warranty

For fifteen (15) days following delivery, we will correct, at no charge, any defect in the delivered work reported to us within that period. This warranty does not cover issues arising from modifications made by anyone other than Firmitas, third-party services or platforms, or content supplied by you.

8. Disclaimers and liability

Except as expressly stated in these Terms or in your Quote, the services and deliverables are provided "as is," and all other warranties, whether express or implied, are disclaimed to the maximum extent permitted by law. Limitations of liability are as stated in your Quote. Nothing in these Terms limits liability that cannot be limited under applicable law.

9. Portfolio rights

We do not display or reference your project publicly without your prior written consent. Consent is requested separately for each project and may be withdrawn at any time.

10. Acceptable use

We provide services for lawful purposes only. We may decline any project. You may not use deliverables we have built for unlawful, deceptive, or infringing purposes.

11. Termination

Either party may end the engagement on written notice. You pay for work completed to the date of termination, and we deliver the work completed to that date.

12. Data protection

We process personal data as described in our Privacy Policy.

13. Governing law

These Terms and each Quote are governed by the laws of the United States and of the state in which Firmitas is organized, without regard to conflict-of-law rules. The state and federal courts of that state have jurisdiction over any dispute arising from them.

14. Changes to these Terms

We may update these Terms from time to time. The current version is published on this page, and material changes are announced on this page or through the Portal before they take effect.

15. General

If any provision of these Terms is held unenforceable, the remaining provisions continue in force. These Terms, together with your Quote, form the entire agreement between you and us regarding the services.

16. Contact

Questions about these Terms: hello@firmitas.studio